POLICY OVERVIEW

Dear Valued Customer,

At DesireMyMinks LLC, we are committed to providing high-quality lash supplies and services to enhance your beauty. Our priority is your satisfaction, and we commit to ensure you are well-informed about our policies.

Return Policy:

Products:
We understand that quality is essential. If you receive a defective or damaged item, please contact us within 3 days of delivery. We will gladly arrange for a replacement or store credit upon photo  verification. Kindly note that opened or used products are not eligible for return.

Services:
For physical services, we do not offer refunds. Should you experience any issues within 48 hours of your appointment, please reach out for a complimentary adjustment.

Order Processing and Shipping:

• All in-stock items will ship out within 24-48 hours of your order confirmation..
• Local Pickup: In-stock items are available within one hour of placing your order.

Order Tracking:

Upon shipment, you will receive a tracking number via email. To track your order, please visit:

https://www.ups.com/track?loc=en_US&requester=ST/

If you encounter any issues with your order, such as lost or damaged items during transit, please contact the carrier directly for assistance.

Client Responsibilities:

For both products and services, please ensure you read all product descriptions and instructions carefully. 

Customer Support:

For questions regarding your order or services, please reach out to us at:

• Phone: 404-507-2650
• Email: info@desiremyminks.com

Thank you for choosing DesireMyMinks LLC. We appreciate your trust in us and look forward to exceeding your expectations!

Warm regards,

Hailey Campbell
CEO, Luxury Lash & Brow Artist
DesireMyMinks LLC